Multi-branch operations

Run every branch from one dashboard, and pay per member rather than per outlet

The second branch is where most gym software starts working against you. Licences are priced per outlet, each location keeps its own member list, and consolidating the month means exporting three spreadsheets and hoping they agree. Clasendra treats a network as one account with several locations — one member database, one revenue view, one bill that tracks members rather than addresses.

What this replaces

  • A separate software licence, and a separate login, for every location you open.
  • Members who cannot use the branch nearest their office because their profile lives at the other one.
  • Consolidating revenue by exporting each branch to a spreadsheet at month end.
  • No way to tell whether branch three is genuinely underperforming or simply younger.

What multi-branch management gives you

Pricing that does not penalise the third branch

Billing is per active member across the whole network. Opening a location does not add a licence fee, so the software cost of growth is proportional to the members it brings.

One member, every branch

A single member profile carries across the network. Members check in wherever they are, and their attendance, invoices and plan history stay in one record.

Consolidated revenue, per-branch detail

Network-level revenue with drill-down by branch, plan and trainer — so you can compare a mature branch against a six-month-old one on the metrics that account for age.

Access control scoped per branch

Each location runs its own gates and its own rules, while member credentials stay centrally managed. A network-wide plan opens every gate; a single-branch plan opens one.

Roles that match your org chart

Branch managers see their own location. Regional managers see their cluster. Owners see everything. Nobody has to be given more access than their job needs.

Franchise-ready separation

Schema-per-gym isolation means a franchisee's data sits in its own database schema. Franchisors get network reporting without franchisees sharing a table with each other.

How a new branch comes online

  1. Add the location

    Create the branch under your existing account. There is no new licence to buy and no separate installation to maintain.

  2. Pair the hardware

    Biometric readers and turnstiles at the new site are registered to that branch, and the active member list syncs down to them.

  3. Set plans and access rules

    Decide which membership plans open which gates — branch-only, cluster, or network-wide — and price them independently if the local market calls for it.

  4. Assign the team

    Branch staff get scoped logins that show only their location. Regional and owner roles inherit visibility upward automatically.

  5. The branch joins network reporting

    From its first day, the new location rolls into consolidated revenue, attendance and churn reporting alongside every other branch.

Frequently asked

Does Clasendra charge per branch or per member?

Per active member across your whole network. Opening a second or third branch does not add a licence fee — your bill tracks the members you are actually serving, and lapsed members stop counting.

Can a member use more than one branch?

Yes, if their plan allows it. One member profile works across the network, so their check-ins, invoices and plan history stay in a single record regardless of which location they visit.

Is franchisee data kept separate from other franchisees?

Yes. Clasendra uses multi-tenant PostgreSQL with a separate schema per gym, so one franchisee's records are not stored in the same tables as another's. Franchisors still get consolidated network reporting.

Can each branch have different pricing?

Yes. Membership plans, joining fees and personal-training rates are set per branch, so a metro location can price differently from a tier-two city while both report into the same network view.

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