Wellyx sells an all-in-one suite across gyms, studios and spas, and its feature grid will look comprehensive next to anyone's. Comprehensive is not the question. The question is what you are committed to once you sign, what the onboarding costs on top of the subscription, and whether the day-to-day mechanics — UPI collection, a turnstile that works during an outage, WhatsApp on the official API — behave the way an Indian gym needs them to.
We are one of the two vendors on this page, so we do not publish a checklist of what Wellyx can and cannot do — those lists go stale and they are rarely written fairly. Instead, each row below states plainly what Clasendra does, and gives you the question that separates any two gym platforms on that point. Ask it of Wellyx. Ask it of us too.
Feature lists converge. These do not.
Billed per active member, not per branch or per login. Opening a second location does not change your rate, and members who lapse stop counting.
If I open a third branch next year, what exactly changes on my invoice? Is it per outlet, per staff login, or per member?
Why it matters: Per-outlet pricing punishes the growth you bought software to enable. The gap shows up in year two, not month one.
Native Razorpay UPI. Every invoice carries a dynamic UPI QR, GST is split across CGST/SGST/IGST automatically, and failed auto-debits retry without staff involvement.
Is UPI native or a redirect? Who owns the settlement account, and how many days until money reaches my bank?
Why it matters: UPI is how Indian members pay. A gateway that routes through cards or a third-party wallet costs you both conversion and float.
Biometric and RFID readers validate members from on-device memory during an outage. Entry logs cache locally and sync when the connection returns.
Show me the turnstile working with the router unplugged. What happens to attendance logs recorded during the outage?
Why it matters: A cloud-only access system turns every ISP blip into a queue at your front desk and a manual attendance register.
Official Meta WhatsApp Business API with approved templates for renewals, payment links, class reminders and win-backs.
Is this the official Meta Business API or an unofficial gateway? Unofficial ones get numbers banned.
Why it matters: Losing the number your members already message is a customer-service outage you cannot fix by switching vendors.
Full export of members, attendance, invoices and payment history at any time, in formats you can import elsewhere. No exit fee.
Can I export everything today, without raising a ticket? Is historical payment data included or only the member list?
Why it matters: Export terms are the only real measure of how confident a vendor is that you will stay. Check them before you sign, not after.
Multi-tenant PostgreSQL with a separate schema per gym, so one gym's data is not in the same tables as another's.
Is my data isolated at the database level, or separated by a tenant ID column in shared tables?
Why it matters: Row-level separation means one bad query can leak across gyms. Schema isolation makes that class of bug structurally impossible.
White-label iOS and Android app published under your gym's name and branding, not a shared vendor app with your logo in a corner.
Does the app carry my brand in the App Store listing, or is it your app with my logo inside it?
Why it matters: A branded app is a retention asset you own. A shared vendor app is one you rent, and it markets the vendor to your members.
Phone and WhatsApp support with a published response target under two hours, and a named success partner on Growth plans and above.
What is the guaranteed response time in writing, and does support run during Indian gym hours — early mornings and late evenings?
Why it matters: Gyms are busiest when offices are closed. Support that runs 10-to-6 is support that is absent when you need it.
Month-to-month. No setup fee, no implementation charge, no minimum term, and a 14-day trial with the real product — UPI billing and biometric sync included — rather than a sandbox.
What is the minimum contract length, what does onboarding cost on top of the subscription, and what happens to my rate if I cancel a module halfway through the term?
Why it matters: An annual lock-in plus an implementation fee is the real price of switching, and it is the part that never appears on the pricing page. It also removes your only leverage if support degrades in month four.
Owners who want a month-to-month commitment, no setup fee, and billing tied to active members rather than to a bundle of modules they may not use.
Wellyx covers spa and salon operations alongside fitness, so a mixed wellness business running treatments, retail and classes under one roof has a genuine reason to look at it.
No. Data import, biometric device pairing, WhatsApp template approval and staff training are included. You pay the monthly subscription and nothing else to go live.
No. Clasendra is month-to-month, and you can export your full data set — members, attendance, invoices, payment history — at any time without raising a ticket or paying an exit fee.
Clasendra is built for gyms, fitness studios and multi-branch chains: memberships, classes, personal training, biometric attendance and retention. If treatments and salon retail are the larger half of your business, a wellness-wide suite will fit that side better than we do.
Five to seven working days for a single branch, two to three weeks for a multi-branch chain, because each location's access hardware is paired and tested separately before you go live.
Start the trial on your own member list, not a demo gym. Automated Razorpay UPI billing, turnstiles that keep working through an outage, and official WhatsApp renewals — running inside a week.